Mobile
Guest
Journey

Less friction and more control
for unlimited hospitality with style.

Pre Stay

The time after booking and before actually arriving at the hotel is underutilized but has a lot of potential

Booking confirmation

Via booking confirmation e-mail guest is guided to next steps.

Check-in, registration, green pass

Efficient with interface to green pass and choice between keyless entry, kiosk or reception.

Information about hotel 

Easy way to provide valuable information about hotel services, loyality program, travel/parking suggestions…

Thousands of leading hotels trust at-visions

Stay

WIFI Login

Automated WiFi login for registered users/loyalty members, splash page for timely information.

Keyless entry – card dispenser

Provide optional ways for a frictionless check-in process with reduced physical touchpoints.

Mobile Concierge – Add on Revenue

Additional offers, promotions, suggested activities, videos, events, 3rd party offers (e.g. for tours), promotion for affiliates.

Chatbot

Optional chatbot integration possible.

Interfaces

The Mobile App communicates via various interfaces with PMS, POS, Spa, Shop, GRMS, Housekeeping,..

Messages

Messaging between guests and hotel for enhanced and simplified communication.

Housekeeping / Tracking

Integration of housekeeping or activity tracking systems for guaranteed service delivery/fulfillment.

Remote control, EPG, Netflix, SIP Phone

Empower guests to use their device as remote control, for EPG, stream Netflix, room control, phone…

Technology Integration Partners

Post stay

Check-out

Provide easy, fast and comfortable way to check-out and get invoices.

Guest Satisfaction Survey

Get valuable direct feedback from the guest, engage them to write a review regarding their stay.

Comprehensive Integrations

PMS, POS, Spa, Housekeeping, Task Management, GRMS

at-visions at a glance

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    What our customers say

    Cora Cora Maldives

    We are using ONEsquare for our guest experience in our villas – it has been very convenient for us in terms of support and for our guests to cast Netflix, YouTube, and other apps on the TV.

    Ibrahim Ziman Rasheed, Cora Cora Maldives

    at-visions ONEfamily is really unique in its scope and feature set. From IPTV to Mobile Apps, from Signage to HSIA – they have the right tools for us to communicate effectively with our guests during their stay.

    Stephan Hempel, Hotel Adlon Kempinski

    There is a lot of potential in the field of in-house promotion. at-visions offers the ideal combination of marketing, innovative technology and know how of the industry to tap the full potential with its communication tools.

    DI Roman Ehrentraut, UBM AG
    Imre Varga

    We are using ONEsquare in-room TV for promoting our services and communicating directly with our guests. The Centralized Apple TV solution for streaming guests contents from their mobile devices to the TV is very user friendly, cost effective and easy to maintain.

    Imre Varga, InterContinental Budapest